HR teams keeping their calm at
Faire
Ramp
Linear
Notion
Vanta
Webflow
The numbers after 90 days

What happens when the lookups stop landing on Priya's desk.

73%
tickets resolved without a human
+ handbook cited every time
11h
weekly hours returned to each HRBP
avg. across 42 mid-market customers
2.3m
median time to first answer
down from 9h 12m
0
sensitive cases auto-closed
bereavement, harassment, medical → human, always
Weekly HR tickets — Faire · 6 months post-install
−68% lookups deflected · sensitive cases preserved
JanJun
The three questions that eat the day

Asked and answered — with the page number.

PTO · 34% of all tickets
DR
"
asked at 4:47pm on a Friday
HireMinds
You have 7.5 days remaining through Dec 31. Handbook §2.1 — unused days don't roll over past Jan 15.
Onboarding · 22%
JT
"
3 days into a new job
HireMinds
Your Aetna PPO is active retroactive to your start date (Oct 14). Dental and vision kick in Nov 1. I've added a calendar nudge to enroll dependents.
Policy · 17%
AS
"
trying to do the right thing
HireMinds
Yes — up to $45/day if you're working a full schedule. Flag it as 'remote-eligible' in Ramp. Handbook §6.3.
How it learns your company

Upload the handbook. It reads it properly — and it never stops citing it.

Ingest

Drag your handbook PDF, Notion workspace, and BambooHR export. Indexed in 90 seconds with every section, footnote, and policy version preserved.

Fence

You mark which topics require a human — bereavement, harassment, medical leave, pay disputes. HireMinds will never auto-resolve these. It routes, it doesn't answer.

Bereavement → PriyaHarassment → Priya + LegalMedical leave → PriyaPTO balance → auto-answer

Answer

Every response cites the section it came from. Employees can click through to the exact paragraph in your handbook. No hallucinations — if HireMinds doesn't know, it asks Priya.

100%
answers with a citation
PK
Priya Krishnan · Head of People, Faire (340 employees)
"
Trust posture
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No training on your data — everPrivate deployment available (AWS + Azure)Sensitive conversations never leave your tenant

Give your HR team Tuesday afternoons back.

A 30-minute walkthrough with your actual handbook. We'll show you the first 20 questions HireMinds would deflect this week.

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